I have spent a decade in Sales Operations, Partner Operations & Revenue Operations. I have used dozens of sales apps. So this list is something I have requested the CSMs at the sales apps I use, told other Ops folks over a beer, or have daydreamed existed. This is an open letter to all vendors […]
1.2, 17, 544, 1019……… 5,10, 50, 100……… The first series of numbers did not exactly make you happy reading it, now did it? But the second series of numbers was a pleasant read. Wonder why? Our brain finds comfort in round numbers. This has immense implication in our everyday lives as humans – affecting how […]
In the last blog post I discussed on how Twitter is a lost prospecting opportunity making a strong case for it. In this post we will work in detail on how best to prospect on Twitter. This blog is gonna be a hands-on workshop so be ready to put in the effort to see amazing […]
This Qtr you have 64 working days(US markets). And we just finished five of them. That leaves you with 59 working days to smash that $100K quota. A Qtr is a fancy word. “My quota for this Qtr is $100K.” “The feature will be released next Qtr.” “We need a 21% QoQ growth.” A Qtr […]
CRM is the largest segment of Enterprise Software market, generating over 11% of total global software revenue. Salesforce’s AppExchange hosts over 3400 apps. Presuming one:one relationship to app developers and apps on the Salesforce marketplace, that is 3400 companies relying on Salesforce’s unavailability of a feature or building onto the CRM data to sell their […]
It’s the quarter end and you are in a meeting with your GTM leadership and one of your sales Directors makes a comment: “I think the deals are spending too much time Negotiating.” And a debate ensues on the validity of the comment. And then all eyes are on you – coz they all remember […]
When I published the last post, a business head at an early stage startup messaged to tell me he related to the problem firsthand. With that validation, this post is a natural extension to the last one. If you were a navigator surfing the oceans thousands of years ago, you would be guided by the […]
Last month we finally settled down (almost) in our new home. We just moved back to Bangalore. My wife is a Pedodontist – meaning she specializes in kids dentistry and was looking out for jobs in paediatric dentistry. I would have done disservice to her as a husband who’s operated in Ops for over eight […]
Any good entrepreneur or a VC will tell you retention is the long-term game. There are tons of metrics to measure customer satisfaction like NPS (Net Promoter Score). But how you build the rapport is where your genius shines. Take for instance the case of Joe Girard, a Guinness world record holder for automobile sales. […]
So this happened a few months ago: my brother was unwell with cold and my mom asked if he needed medicine. This happened the a few months ago: a friend on Zoom said he was losing hair and another friend suggested him a clinic to visit. It occurred to me that when we are faced […]
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