Reverse-engineering approach to building your CRM
As a SalesOps professional, it might be very exciting to start building your CRM right when you start seeing the existing gaps.
Resist.
Tag: customer relationship management
Why Spending Time With Your Users In Action Is Important
As a SalesOps professional, have you spent time with your sales reps? If not you will never know how they use your CRM and most likely they are using it wrong without even knowing it is much easier than they are used to.
More Data Than Less At First
“Are we asking our users to fill too much data?” is a question SalesOps folks often face.
When you are building out the function – how much data is too much data to ask for?
I discuss it in the blog.
